CareBridge Academy

Last updated: 2026

CareBridge Academy is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our training services or website.

1. Who We Are

CareBridge Academy provides online training courses for individuals and organisations within the health and social care sector.

If you have any questions about this policy or how we use your personal information, please contact:

CareBridge Academy
Email: [email protected]  

2. Information We Collect

We may collect the following personal information when you use our services:

• Name
• Email address
• Organisation name (if applicable)
• Course enrolment details
• Course progress and assessment submissions
• Payment information (processed securely through third-party payment providers)

We only collect information necessary to provide and manage our training services.

3. How We Use Your Information

Your information may be used to:

• Provide access to training courses
• Manage course enrolments
• Assess submitted coursework and assignments
• Issue course completion certificates
• Communicate with learners regarding their training
• Improve our training services
• Meet legal or regulatory obligations

4. How Your Information Is Stored

Your information is stored securely using our online learning platform, Thinkific, and secure payment providers such as Stripe or PayPal where applicable.

These platforms have their own privacy and security policies to protect your data.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

Your information may only be shared when necessary with:

• Our learning platform provider
• Secure payment processors
• Employers who have enrolled you on a course (where applicable)
• Legal or regulatory authorities if required by law

6. Data Protection

We take appropriate security measures to protect personal information from loss, misuse, or unauthorised access.

Only authorised individuals have access to learner information.

7. Data Retention

We may retain learner records and course completion information for training verification and compliance purposes.

This may include:

• course enrolment records
• assessment results
• certificates issued

8. Your Rights

Under UK data protection laws, you have the right to:

• access your personal information
• request correction of inaccurate data
• request deletion of your personal data where appropriate
• object to certain uses of your data

Requests can be made by contacting us using the details provided above.

9. Changes to This Policy

CareBridge Academy may update this privacy policy from time to time to reflect changes in legal requirements or business practices.

The latest version will always be available on our website or training platform.

10. Contact Us

If you have questions about this privacy policy or how your data is handled, please contact:

CareBridge Academy
Email: [email protected]